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Last updated: 10/28/2025
At Nexuitive, we care deeply about your privacy. This policy explains what information we collect, how we use it, and how we keep it safe.
1. Information We Collect
We may collect the following information when you visit our website or make a purchase:
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Name, email address, and phone number
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Billing and shipping addresses
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Payment details (processed securely through Shopify; we never store full card numbers)
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Browser, device, and usage data through cookies
2. How We Use Your Information
We use your information to:
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Process and deliver your orders
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Communicate updates, order confirmations, or promotions
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Improve our website and user experience
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Comply with legal obligations
We do not sell or share your personal information with third parties for marketing purposes.
3. Data Security
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. All payments are processed through encrypted systems using SSL technology.
4. Cookies
Our website uses cookies to personalize your experience and analyze site traffic. You can disable cookies in your browser, but some website features may not function properly.
5. Third-Party Services
We use Shopify and trusted third-party partners to host our store, process payments, and ship orders. These partners are required to keep your data secure and use it only for necessary business operations.
6. Your Rights
You have the right to request access, correction, or deletion of your personal data. For any privacy concerns, contact us at support@nexuitive.com.
Contact Information
If you have any questions about these policies, your order, or our products, please contact us using the details below.
Our support team is always happy to assist you.
Nexuitive
4185 Shipp Drive, Apartment 1615, Mississauga, Ontario, L4Z 2Y8, Canada.
Phone: +1 (416) 302-3017
Email: support@nexuitive.com
Our customer support hours are Monday to Friday, 9:00 AM – 6:00 PM (EST).
We do our best to respond to all inquiries within 24 hours.
