Billing Policy

Last updated: 10/28/2025

At Nexuitive, we aim to make your checkout process simple, safe, and transparent.

1. Payment Methods

We accept the following payment options:

• Visa

• MasterCard

• American Express

• PayPal

• Apple Pay

• Shopify Payments

2. Currency

All transactions are processed in Canadian Dollars (CAD). If your bank uses a different currency, your total may vary based on exchange rates or bank fees.

3. Order Confirmation

After placing your order, you will receive a confirmation email containing your order details and transaction ID. If you do not receive confirmation within 24 hours, please contact support@nexuitive.com

4. Billing Errors

If you notice any incorrect charges or billing issues, notify us immediately. We will review your case and correct any valid errors within 5–10 business days.

Contact Information

If you have any questions about these policies, your order, or our products, please contact us using the details below.
Our support team is always happy to assist you.

Nexuitive
4185 Shipp Drive, Apartment 1615, Mississauga, Ontario, L4Z 2Y8, Canada.

Phone: +1 (416) 302-3017
Email: support@nexuitive.com

Our customer support hours are Monday to Friday, 9:00 AM – 6:00 PM (EST).
We do our best to respond to all inquiries within 24 hours.